Below are testimonials from our clients and their families. You can read more reviews of our service on the NHS Choices website.
Thank you for everything you have done so far, and for everything you will be doing in the coming weeks that makes us feel so safe when we will be away. You have such a ‘can do’ attitude that overwhelms all the negative vibes I got from the other providers.
You run a very efficient and reliable service with some very good staff, and if we had any other choice we would have liked to keep him at home.
Thank you most sincerely for all the care and consideration your whole team has shown. You could not have been more efficient or kind.
I would like to congratulate you on the professionalism of your team – I am really impressed and so reassured about ‘E’’s welfare!
You have made it possible for him [Dad] to continue living in his own home, which is so important to us all.
I would like to thank everyone for making my Dad’s last few years as easy as possible. His last weeks and days were particularly well managed even though the circumstances were tricky. Really, well done everyone.
I’m very impressed on professionalism, warmth and kindness of your carers. I’ve also understood they’re [the carers] well looked after by Care Concern.
Recent news coverage of the quality of care offered by home carers confirms again how fortunate we were to have the service of Care Concern’s superb carers.
The carers were kind, totally professional and most important, totally reliable. I think one of the advantages of the Care Concern service is the stability of the staffing.
Thank you for the wonderful, personal and highly professional care that has enabled Dad to be at home for just over two years.
You run an amazing service that I could not recommend highly enough.
Your help is invaluable and my husband is always left feeling comfortable.
You have certainly been a life-saver for me. ‘N’ had been stumbling from crisis to crisis prior to your services being put in place.
I must confess that on the first day… I was extremely apprehensive – but I soon realised that he [Dad] was in excellent hands and could relax.
I’d just like to say how good ‘Z’ was with ‘R’ – very calm, very competent, full of care and encouragement (perhaps I should say care and concern!). Like having a good friend who also happened to know what to do. I am so glad that we have you and your excellent staff looking after our mother.
Thank you for the care and support, particularly for the speedy way you were able to implement the care plan when Mum came out of hospital.
We are all so grateful for what you are doing for ‘R’ and are very happy with our dealings with Catherine and such a great rota with ‘J’ doing so many shifts.
Thanks so much for coming in this morning to go over our mother’s needs – as always we are so grateful to you and for being so responsive.
We have all been absolutely delighted with all the carers Dad has had for the five months he has been in London – they couldn’t have been nicer people or more caring. I would certainly recommend Care Concern.
Just a little accolade for your company from the Nurse on the Observation Ward, ‘H’. She commented that your team is the only one she would leave her relatives in the care of! ‘J’ and I are very heartened for a fellow professional to have this to say about the company we have chosen to care for our precious parents!
Once again thank you for the excellent service you provided during ‘I’’s last illness. We were very fortunate to have you and your team taking care of ‘I’, and I know she appreciated having such good people looking after her.
Thank you for your help in caring for ‘G’. If it had not been for you we would not have had the hospital bed and also the District Nurses involved either so I do owe you a tremendous amount.
I would like to extend my gratitude to you all and your wonderful staff for all the help and care and kind consideration towards my Dad.
Thank you so much for organising… the rota at short notice, the night cover, and the fracture clinic appointment. As I have said before, I don’t know where I would be without you all.
Please pass on my thanks to ‘M’ and ‘S’ who seem to have developed an extremely good rapport with my mother already.
How brilliant and caring your staff are. Their kindness, consideration and attention to detail is fantastic.
Dad is really enjoying his outings with ‘J’ who seems able to get him to walk further and take more interest in things. Mum is enjoying the respite time too.
We are very happy with the care package. The carers are excellent and your administration/attention to details/responsiveness are all excellent.